IELTS Commentry

Friday, 22 May 2020

IELTS Letter, topic: complaining to a company about receiving the wrong product

This letter topic appeared in the most recent IELTS exam in Iran. Below is a sample response that is likely to score Band 8 or above in IELTS.

You have purchased a product on a website and received a different product. Write a letter to the company. In your letter

– Describe the product you ordered
– Explain why you aren’t satisfied with the product you received
– Let them know what actions you expect them to take

Answer

Dear Sir/Madam,

I am writing in regard to the laptop case I ordered on your website three weeks ago, order #237891. I have just received a parcel from your company and unfortunately, you sent me the wrong product.

I ordered a black leather laptop bag suitable for 15 inch devices. It has a magnetic closure and 2 large compartments, as well as a zipped compartment on the back for papers. It also has a front pocket for pens and memory sticks.

The bag I received from your company has none of the features I require. It is much smaller than the size I ordered, suits only 13 inch devices, is made of fabric instead of leather and has no shoulder strap. This bag is of no use to me as my laptop cannot fit in it, and its fabric isn’t waterproof which means insufficient protection from the elements. I travel a lot for work and water damage to my laptop is a risk I am not prepared to accept.

To resolve this issue I would like to receive a free return authorisation from your company for the bag you sent me in error, and I would also like to request that you send the correct bag I ordered as soon as possible, as I need it for work. If the bag I originally ordered is unavailable, I would like to receive a full refund to my credit card. I expect to receive a confirmation letter from you within 2 business days.

I appreciate your attention to this matter and look forward to hearing from you.

Kind regards,

Geoff Johnson.

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Thursday, 21 May 2020

IELTS essay, topic: Should copyright materials such as music, films and books be freely available on the Internet (opinion)?

This is a model response to a Writing Task 2 topic from High Scorer’s Choice IELTS Practice Tests book series (reprinted with permission). This answer is likely to score IELTS Band 9.

Set 2 General Training book, Practice Test 10

Writing Task 2

You should spend about 40 minutes on this task.

Write about the following topic:

There is a problem today that copyright materials such as music, films and books are freely available on the Internet with the result that the owners of the works lose money.

Do you feel that this is a good or bad thing?

Give reasons for your answer and include any relevant examples from your knowledge or experience.

You should write at least 250 words.

Answer

In modern day society, it has become common to make copyright protected material freely available on the Internet with the result that the owners of the work lose large sums of money. The discussion of whether or not this distribution is of positive or negative nature has therefore been raised. Personally, I believe that this issue has both negative and positive effects.

Distributing copyright protected material freely online can firstly help make this material more popular. Often people are not willing to spend money on a film or song before being exposed to it once, as they cannot be sure that they will enjoy the material they are about to purchase. If they purchase a song or film and then do not like it, the money spent will have been wasted, which is disappointing. Frequently, people purchase copyright protected material that they enjoyed after being exposed to it once, meaning that often owners often receive money at a later stage. An owner’s reputation can additionally improve, because frequently owners who allow their work to be distributed partially or completely online have a more positive reputation amongst customers.

Regardless of the positive effects of the free online distribution of copyright protected material, it can be said that this distribution has several negative effects. Firstly, owners lose large sums of money through it. A lot of time and money can be spent producing the material distributed, as certain spaces and equipment must be rented or bought to produce a certain song or film. Like all other people, artists need money to survive and thus are at a disadvantage when they do not receive money for their work. I personally believe therefore that governments should make sure that when something is performed in public or when work is displayed in public, artists should receive credit and money.

In conclusion, it can be said that the online distribution of copyright protected material has both negative and positive effects. In my opinion, it cannot fully be determined whether this distribution is of a positive or negative nature; one must decide upon this for oneself.

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Saturday, 16 May 2020

IELTS essay, topic: Some parents think that children must do house chores (opinion)

This is a model response to a Writing Task 2 topic from High Scorer’s Choice IELTS Practice Tests book series (reprinted with permission). This answer is likely to score IELTS Band 9.

Set 2 General Training book, Practice Test 9

Writing Task 2

You should spend about 40 minutes on this task.

Write about the following topic:

Many parents give jobs to their children to do around the house in order to develop their characters and self-sufficiency.
Discuss this idea and give your opinion.

Give reasons for your answer and include any relevant examples from your knowledge or experience.

You should write at least 250 words.

Answer

In many modern day families, it is a common aspect of family life that parents give jobs to their children to do around the house to develop their characters and a sense of self-sufficiency. This aspect can be looked at as having both positive and negative sides.

When parents give their children jobs or chores to do around the house, they make their children understand that they are part of a community. While this community is only within the family’s house, the lessons children learn from carrying out their chores are equally fitting for the global community they live in. Children are taught that they have to integrate into the global community and that in order for this community to work effectively, everyone must carry out their chores.

Furthermore, children learn about the concept of pride, as they are taught to be proud of what they have accomplished. Chores around the house additionally prepare children for living independently later on in life, as they acquire skills that are valuable for everyday life. I, personally, see this approach as very practical; helping my mother with cooking in my childhood and teenage years served me well, and living independently now I don’t have trouble preparing meals for myself and my housemates.

Although there are many supporters of this concept, some parents argue that children should not be given jobs to do around the house. They argue that children should be allowed to be children and not have any duties. In their opinion children should enjoy their childhood and should not have to deal with any of the responsibilities adults have to deal with.

In conclusion, I believe that giving children chores to carry out is a positive aspect of family life, as I think that it helps children to become independent and makes it easier for them to live by themselves later on in life.

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Thursday, 14 May 2020

12 Tricky English Words

Speaking from experience, there are some words in English that IELTS test takers misspell quite often. A word spelt wrong isn’t the end of the world, but here’s the thing – when you spell one of these words wrong, the autocorrect feature (your usual lifeline!) won’t save you. It won’t let you know that you made a mistake and there will be no red underline. Why? Because the second spelling also exists in its dictionary – but the word spelt that way means something completely different!

Here are the 12 tricky words that can get you in trouble – and what each spelling means.

Cause vs. Course

A cause is a reason for something that happened.

A course is a sequence of events or it could also mean a learning program at school or university.

Compliment vs. Complement

A compliment is something you say to a person to show your admiration.

A complement is an item that completes a group of other items, makes it better, for example a hat that completes an outfit.

Destruct vs. Distract

To destruct means to destroy.

To distract means to take your attention away from something you were doing.

Desert vs. Dessert

A desert is a land with no water, covered with sand.

A dessert is a sweet dish that you have at the end of your meal, such as ice cream or cake. An easy way to remember the double ‘s’ in dessert is to think that dessert is ‘So Sweet’.

Dairy vs. Diary

Dairy is a place where milk is processed.

A diary is a personal journal where you write about your experiences.

Launch vs. Lunch

To launch something is to let it fly.

Lunch is the meal that you have at midday.

Mail vs. Male

Mail means letters and parcels.

Male is the gender of a man.

Message vs. Massage

A message is a bit of information that you pass on to someone.

Giving someone a massage means rubbing a person’s muscles to help them relax.

Plain vs. Plane

Plain means simple or flat.

A plane is the same as an airplane.

Reminder vs. Remainder

A reminder helps you remember something.

A remainder is a part of something that is left after the rest was removed. An easy way to remember the difference in spelling is to think of the word ‘remain’ as part of ‘remainder’.

Stationary vs. Stationery

The word ‘stationary‘ refers to something that isn’t moving (e.g. a stationary vehicle).

Stationery means pens, pencils, paper and envelopes.

Trail vs. Trial

A trail is a cleared path through the forest.

A trial means a test of performance of a new product or service.

What other words do you find confusing or tricky? Let us know in comments, and we’ll add them to the list!

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IELTS Commentry

Friday, 22 May 2020

IELTS Letter, topic: complaining to a company about receiving the wrong product

Thursday, 21 May 2020

IELTS essay, topic: Should copyright materials such as music, films and books be freely available on the Internet (opinion)?

Saturday, 16 May 2020

IELTS essay, topic: Some parents think that children must do house chores (opinion)